Project Director of Large Loss

Blackmon Mooring / BMSCAT is a global leader in disaster restoration. From initial clean-up to complete rebuilds, Blackmon Mooring / BMSCAT is there every step of the way. We work on multi-million dollar commercial projects as well as several thousand dollar residential losses and everything in between. Founded in 1948, we have a long-standing reputation as a leader in our industry. 

We are a team built on high energy, high performing individuals who work together to maintain Blackmon Mooring / BMSCAT as an industry leader.

Position Summary

The Project Director of Large Loss is a member of the National Operations Team, reporting directly to the Vice President of Large Loss. This role will also work closely with the Director of Operations - Mitigation Services, and the Director of Operations - Construction Services. The Project Director of Large Loss is responsible for managing the day-to-day operations of the large loss team; focusing on driving a growth plan for all segments of large loss by creating and implementing customer-centric operational processes. The directive includes driving revenue by maintaining and growing relationships, developing and stream-lining operational processes that allow for greater consistency and better training throughout the organization, and teaching/leading fellow colleagues as to how to create revenue opportunities through exceptional operational performance.

Key Responsibilities

Partner with the VP of Large Loss to grow both mitigation and reconstruction revenue, implement customer-centric operational procedures, and streamline overall processes including the following directives.

* Responsible for developing, preparing and executing the overall customer-centric operational plan to be implemented through-out large loss

* Responsible for leading the charge to create scalable, consistent operational processes that can be filtered down to and implemented in branches and acquisitions

* Responsible for helping to teach/train both national and branch-level operations teams on the operational processes developed; especially those focused on industries with high business interruption ramifications

* Responsible for maximizing operational revenue opportunities through consistent marketing and operational support of the business development team

* Prospects and sets up appointments; at the national, regional and local level

* Works closely with members of the National Account Team, National Insurance Team and local branches to capitalize on revenue-generating synergies

* Responsible for estimation and closing of point-of-sale project opportunities when necessary

* Responsible for the day-to-day operations and profitability of each individual project sold or assigned

* Assists with collection efforts both regionally and nationally

* Works with the business development team to facilitate client communication and issue resolution if required

* Has the ability to effectively communicate in high stress situations

* Actively maintains memberships in industry-specific organizations as applicable

* Utilizes and manages CRM tool to keep all client information up-to-date and all activities current

* Supports all operations in selling efforts by providing needed internal support, including but not limited to documentation, communication, setting customer expectations, and potential jobsite assistance

* Maintains and executes corporate reporting needs

* Other duties as assigned

Qualifications

* 10+ years’ experience in similar roles

* Strong analytical skills, with extreme attention to detail, accuracy and accountability balanced with sound business judgment

* Excellent and professional written/verbal communication

* Superb presentation skills

* Strong interpersonal skills and the ability to develop trusting relationships

* Outstanding collaborator with demonstrated track record of proactive communication

* Proficient in MS Office Suite; proficient in Excel and PowerPoint

* Proven ability to work hard, both independently and in a team environment, in a high pressure on-call environment with changing priorities

* Willingness to work outside of normal business hours and travel as necessary

The Project Director of Large Loss position will allow you to grow professionally. As part of the National Large Loss Team, your skills will directly impact the future success and long-term growth of our company.

Compensation

As the Project Director of Large Loss, you will receive a competitive salary based on experience level. This can be discussed during the first interview. We offer fully paid medical and life insurance for our employees, optional dental and optical insurance, generous paid time off, a 401 (k) plan and much more.

If this sounds like you, please APPLY TODAY!

BMS CAT is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.